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Digital Commerce Executive - 4 month FTC

Digital Commerce Executive - 4 month FTC

Job ID 
Position Type 
Fixed Term Full-Time
UK-Sunderland (Berghaus Head Office)
Digital & Ecommerce
Pentland Brands

More information about this job





Since 1966, Berghaus has been pushing the boundaries of innovation and design to develop the best outdoor clothing, rucsacs and footwear on the market. Berghaus has gained an unrivalled reputation among outdoor enthusiasts, from hill walkers to high altitude mountaineers, who have grown to trust that Berghaus products work.  We are now the UK outdoor clothing and equipment provider with the heritage and vision to drive product innovation in the outdoor industry. 


We are a brand with a passion and understanding of the outdoors, respected by athletes worldwide.  Our products are endorsed by many famous athletes, such as Leo Houlding, Mick Fowler, Karen Darke, Rob Jarman, not forgetting our non-executive Chairman, Sir Chris Bonington.


Our product range is extensive and is designed specifically for active people, who look to the outdoors for escape and adventure.


Berghaus is part of the Family of Pentland Brands



We are looking to recruit a talented individual to join our Digital Commerce Service team based in Sunderland.  Reporting to the Digital Commerce Manager, your brief will be to assist in the effective management of all digital platforms to ensure that they showcase the brand and product, whilst driving brand awareness, advocacy and sales. To ensure that all campaigns delivered are integrated working closely with the wider Digital Commerce Service and Marketing teams.



As a Digital Commerce Executive you will;


  • Be managing all platforms (websites, blogs and apps) to ensure all content is accurate, showcases the brand and is legally compliant. Websites, include DE, UK, EU and Int
  • Work with the onsite recommendations partner to ensure that all opportunities to drive more improvements and sales.
  • Assist in the shared responsibility for the updating of the weekly reports and commentary. Use analytics packages such as Google Analytics to run reports to measure the effectiveness of the platforms to drive change and improvement.
  • Assist in the production of copy for the platforms including kits list, product information, brand pages etc. Ensuring at all times that the copy uses the brand tone of voice and is accurate and relevant.
  • Use the ‘Out of Stock’ emails to effectively drive repeat visits to the website and increase conversion. Liaise with the Merchandising team to ensure there is sufficient inventory to maximize these communications.
  • Manage the effective setup of promotions and offers onsite. Liaise with merchandising and finance teams to ensure all price books are maintained correctly
  • Own the commerce transactional emails ensuring that they keep customers informed, reduce contacts to customer service and are legally compliant. The emails should work alongside the newsletter and courier communications.



                         What you need to have


  • Website administration (such as Content Management System) or digital marketing experience
  • Knowledge of web analytics (e.g. Google Analytics) and presenting results
  • Initiative based in problem solving
  • Business, marketing or digital degree or equivalent
  • Management of databases and/or large amounts of complex data
  • Project management
  • HTML/CSS and Photoshop experience


                    What we need to see in you


  • Able to present information in a logical manner
  • Focused on the task in hand, but able to multi-task and prioritise accordingly
  • Focused on on-time delivery of projects
  • Team player


This job description is not exhaustive and you may be required to carry out other duties as requested.