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Telesales Executive

Telesales Executive

Job ID 
2017-2673
Position Type 
Permanent Full-Time
Location 
UK-Nottingham
UK-Sunderland
Category/Function 
Sales and Business Development
Brand 
Pentland Brands

More information about this job

 

Pentland_Brands_Recruitment_Banner - icims

 

Building a family of brands, for the world to love, generation after generation

 

Pentland is the name behind some of the world’s best sports, outdoor and fashion brands.

 

We own Berghaus, Canterbury of New Zealand, Speedo, Boxfresh, Ellesse, KangaROOS, Mitre, Prostar and Red or Dead. We are also the global licensee for Lacoste Chaussures and Ted Baker footwear, the UK licensee for Kickers, and are shareholders in other companies such as Hunter, Butterfly Twists, Heidi Klein and Tracksmith.

 

We’re a third-generation, family-owned business – and we retain strong family values. We care about people, and that’s what drives our day-to-day work. This year the Great Place to Work® Institute recognised Pentland Brands the 11th Best Workplace in the UK and the 16th Best Workplace in Europe. Our global headquarters is in the UK and we employ 2,000 people across 20 countries around the world.

 

We believe that doing business the right way, with respect for people and the environment, is essential for ensuring our long-term sustainability - generation after generation. The Pentland values are at the heart of what we do and how we interact with the world around us.

 

For further information, please visit www.pentland.com.

 

Key Purpose of Job:

 

This commercial sales role will support Pentlands strategy in delivering breakthrough results & performance within the Active Division. This role will ensure the customer plan is delivered working closely with key functions of S&P and Shopper Marketing internally and externally. Working across assigned customers this role is responsible for delivery of sales, profit, execution of initiatives and brand presence to agreed KPI’s.

 

Responsibilities

  • Responsibility for Active Brands within a defined number of accounts.
  • Accountability for the sales, profit and KPIs of Active brands business within the relevant accounts.
  • Practising true account penetration within each account, across, buying, merchandising, marketing, and creative departments (where relevant), building trusting relationships with all appropriate personnel to develop and understand their business needs whilst communicating the objectives of Pentland brands.
  • Manage the sell-in process of Active brands ensuring delivery of key propositions through the persuasive selling framework and an emphasis on thorough preparation, an excellent understanding of customer needs and a focus of achieving clear goals. 
  • Complete and support the integration and compliance of the B2B and CRM system working closely with Customer Operations to ensure records are updated, calls are recorded in the systems and clear objectives are set.
  • Organise and undertake quarterly business reviews (externally) and monthly business reviews (internally) to maintain focus and ensure all possible steps are being taken by all stakeholders and contributors to deliver against the plan.
  • Work closely with Group Credit function to understand, mitigate and proactively avoid credit issues that may hinder shipment at best or lead to bad debt at worst.
  • Proactively look at ways to continuously improve ways of working and processes to benefit the business and service customers more effectively.

 

Needs to have

  • Proven track record of managing and delivering results as a Telesales Exec/Regional Account Manager
  • Ability to build a persuasive selling story
  • Experience of negotiation
  • Strong Influencing skills
  • Commercial acumen - Understanding of broader business financial principles
  • Ability to analyse, spot trends and feedback into line manager and team.
  • Experience of delivering robust brand activation plans within a customer
  • Strong communication skills
  • Strong planning and organisational skills
  • Knowledge and understanding of competition law
  • Prepared to travel within region as required by the role

Needs to be

  • An ambassador for Pentland Brands across the Active Division, role modelling the organisational values and One Pentland approach
  • Demonstrates a passion for bringing the voice of the customer back in to the business
  • Confident, professional and articulate
  • High tenacity & passion to achieve results
  • Pro-active, exceptionally well organised.
  • Able to work both independently as well as being a great team player
  • Ability to build partnership and trust with a customer
  • Solution mind-set
  • Flexible in approach and ‘can do’ attitude