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Assistant Store Manager - Gretna Store

Assistant Store Manager - Gretna Store

Job ID 
Position Type 
Permanent Full-Time

More information about this job





The outdoors is what brings us to life and it's where we feel most inspired. It's this feeling that built Berghaus. With over 50 years of experience creating gear that’s loved worldwide, we know there's a fine line between enjoying the outdoors and truly loving it. That's why we make great kit that's built to last.


We're also part of the family of Pentland Brands which began life as the Liverpool Shoe Company and is now the name behind some of the world's best sports, outdoor and fashion brands, owning Berghaus, Canterbury of New Zealand and Speedo to name a few! In 2014 Pentland was awarded Top European Family Business of the Year at the European Families in Business Awards and in 2016 we've been recognised by the Great Place to Work® Institute as 11th in the Large Best Workplaces in the UK. 


Our culture is people centred, and our work environment reflects and supports this. The Pentland values are at the heart of what we do and how we interact with the world around us. We make a stand for the things we believe in, prioritise creativity and allow people and experiences to take us somewhere new.




As an experienced Assistant Store Manager you will manage the day to day operations of the store to achieve the highest levels of customer service, sales and profit. Reporting to the Store Manager you will:


  • Assist monitoring performance of product per category ensuring the available floor space is utilised to full potential
  • Constantly assess the effectiveness of internal layouts and displays, actively striving to improve sales via product layout, grouping and internal/external displays
  • Ensure all deliveries are unpacked, checked off against the order correctly before displaying
  • Ensure rota's of the store are maintained to ensure the correct level of staff are always on the shop floor
  • Realise the strengths and development needs of all retail staff ensuring their personal requirements are met, in line with company objectives
  • Assist all training of staff to ensure that they maintain a high level of product knowledge, health & safety and customer service skills.
  • Ensure a consistently high standard of customer service levels are maintained within the store at all times
  • Continually ensure the store is fully stocked of all product categories to current stock availability
  • Ensure all staff are working to Company standards in line with Company Policy and Procedures




                         What you need to have


  • Proven Retail Management experience
  • Strong commercial capability with clear evidence of implementing changes and driving standards
  • High personal standards of customer service
  • Proven merchandising skills
  • Proven experience of managing people



                    What we need to see in you


  • Ability to learn and apply new knowledge to various situations
  • Ability to translate policy and procedure within the team
  • Strong communication, planning and organisation skills
  • Ability to operate flexibly in a fast moving and demanding environment where strong team player attributes are essential
  • Commercially focused with strong selling skills, delivered through excellent customer service
  • Proactive problem solver with strong numeracy and literacy skills


This overview gives you a feel for what you’ll be doing day to day but it’s not an A to Z