• Head of Facilities Management

    Location UK-London, Finchley (Global Headquarters)
    Job ID
    Position Type
    Permanent Full-Time
    Pentland Brands

    Pentland_Brands_Recruitment_Banner - icims


    Building a family of brands, for the world to love, generation after generation


    Pentland is the name behind some of the world’s best sports, outdoor and fashion brands.


    We own Berghaus, Canterbury of New Zealand, Speedo, Boxfresh, Ellesse, KangaROOS, Mitre, Prostar and Red or Dead. We are also the global licensee for Lacoste Chaussures and Ted Baker footwear, the UK licensee for Kickers, and are shareholders in other companies such as Hunter, Butterfly Twists, Heidi Klein and Tracksmith.


    We’re a third-generation, family-owned business – and we retain strong family values. We care about people, and that’s what drives our day-to-day work. Last year the Great Place to Work® Institute recognised Pentland Brands the 11th Best Workplace in the UK and the 16th Best Workplace in Europe. Our global headquarters is in the UK and we employ 2,000 people across 20 countries around the world.


    We believe that doing business the right way, with respect for people and the environment, is essential for ensuring our long-term sustainability - generation after generation. The Pentland values are at the heart of what we do and how we interact with the world around us.


    For further information, please visit www.pentland.com.


    Key Purpose of the Role:


    The Head of Facilities will lead the team in delivering professional and compliant Facilities Management (FM) and Health and Safety services.  Pentland Brands is home to some of the most iconic brands in sportswear, outdoor fashion and footwear including, Speedo, Canterbury, Berghaus, Mitre, Ellesse and Ted Baker shoes etc.  The Head of Facilities will be responsible for ensuring that the business has the appropriate level of FM services and support for their operational requirements.  The Head of Facilities will work with the Facilities Director and the UK FM Risk Manager to develop the operating structure which supports a consistent delivery of FM, H&S and Risk Management services.  The Head of Facilities will play an important role in areas such as supply chain development, cost control, refurbishment projects and property/asset management planning.  There will also be a collective focus on Energy Management and Sustainability for buildings across the Pentland estate and the Head of Facilities will contribute to driving these important initiatives.


    Key Tasks and Responsibilities


    General Facilities Management


    • Ensure the delivery of Facilities Management services to a high standard.  Identifying opportunities that will continuously improve all aspects of FM operations
    • Focus on quality of service delivery, ensuring best practice and a “OnePentland” approach
    • Overall responsibility for all soft services incl. Reception services, Postroom, Catering/Vending, Cleaning, Security, meeting rooms, events management etc.
    • Lead the Energy Management and Environmental/Sustainability focus for FM
    • Support the development of FM contracts and contractor management
    • Contribute to FM Procurement strategy and benchmarking projects
    • Responsibility for the delivery of FM Helpdesk services and systems
    • Support and lead the management of all Hard Services Incl. Asset Management across M&E plant, Buildings & Equipment and PPM scheduling
    • Ensure records are created and maintained for building (site log books) to demonstrate full operational procedures are followed
    • Property Management, working with Facilities Director, Building Services Manager, Finance, Legal, Divisional/Brand Heads on service charges, rates and lease requirements
    • Manage office space utilisation and continuously develop “ways of working”
    • Lead and develop the management of on/off site storage requirements
    • Management and reporting of Facilities budgets supported by Finance business partner

    Health and Safety


    • Day to day responsibility for local level management of the Pentland H&S Management system
    • Manage the Risk and Compliance reporting to the UK FM Risk Manager
    • Work with business heads and managers to ensure that they understand their responsibilities with regards to H&S for their teams
    • Manage site audits for Policy and Compliance to agreed standards, including liaison with internal/external auditors
    • Ensure suitable and appropriate training is delivered to your teams to build risk awareness and develop/maintain H&S management skills
    • Lead the local management team for Contractor Safety Management and Project Management for ALL works and events at your nominated sites
    • Lead the local management of Accident Reporting process
    • Manage local H&S budgets
    • Work with UK FM Risk Manager to continuously review the suppliers and contractors providing H&S services
    • Lead and support the local site evacuation and emergency procedures
    • Contractor Safety Management

    Lead and support the team to:


    • Maintain the safety management system for contractors, including induction processes, permits to work, CDM Site Safety Plans etc.
    • Ensure that reviews of all third party Safe Systems of Work are undertaken
    • Ensure all contractors have the appropriate accreditations and insurances
    • Assist with the Quality Management process for appointing and managing suppliers and contractors
    • Management of Statutory Compliance

    Lead and support the team to ensure full compliance of:


    • Life Safety Systems compliance i.e. Fire Fighting Equipment and Detection Systems
    • Fire Risk Assessments
    • Asbestos Management
    • Compliance with M&E maintenance requirements i.e. Periodic Fixed Wire Inspections, Water Management, F-Gas and Environmental, Insurance Engineering Inspections etc.
    • Workshop audits and equipment training/maintenance  

    Business Continuity (BC) Management/Security


    • Lead the team for emergency response/management of site level BC
    • Work with team colleagues, BC Sponsors to assist in the development of Business Continuity Management and Emergency Plans
    • Lead internal teams and work with external third parties to ensure the safety and security of the Pentland sites



                             What you need to have


    Knowledge, Skills and Abilities:


    • Proven experience of leading a Facilities Management function incl. service partners
    • Experience of working within a customer/tenant focused environment
    • Experience of managing budgets and service charge accounts
    • Focused on high standards of service delivery and best value solutions
    • Be able to prioritise workload, work to tight deadlines, plan, organise and monitor several activities at the same time.
    • Health and Safety related experience and/or qualifications (IOSH Managing Safely as a minimum)
    • Proven experience of developing people and Performance Management
    • Ability to delegate as required
    • Excellent communication skills, both written and verbal are essential
    • A practical working knowledge of Word and Excel are required.

    With extensive Knowledge of:


    • H&S Workplace Legislation
    • Project Management
    • Statutory Compliance requirements
    • FM best practice and Technical Building Services
    • Contractor and Contracts management skills
    • BCP and Emergency Planning
    • Working knowledge of developing KPI’s and SLA’s for service providers





    Able to Demonstrate:


    • Leadership qualities that are inclusive and influential across all levels of an organisation and takes ownership and accountability for work
    • High calibre of management and organisational skills with the ability to manage and prioritise own and others workload appropriately
    • Exceptional communication skills both orally and written with the ability to analyse data and prepare reports on findings
    • Proactive and highly motivated with a can-do attitude with a hands-on-approach, a strong team player
    • Think creatively and pragmatically in resolving problems
    • External and internal networking skills

    Specific Qualifications and Industry Memberships:


    • Minimum of IOSH Managing Safely but NEBOSH General Certificate preferred
    • Industry Membership such as the (BIFM) British Institute of Facilities Management (preferable) or (RICS) Royal Institute of Chartered Surveyors
    • A recognised Project Management qualification


    Other requirements of the role:

    • Regional and UK travel – Driving License required
    • Occasional O/night stays
    • Commitment to Continuing Professional Development
    • Flexible approach to working and the ability to work outside of normal working hours, for example Emergency Planning/Operations
    • From time to time to attend public or other external industry meetings/conferences





     This overview gives you a feel for what you’ll be doing day to day but it’s not an A to Z.


     www.pentland.com                                     https://careers-pentland.icims.com/                                    



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