Born in Australia, Speedo® is the world’s leading swimwear brand. We created our first swimsuit in 1928; since then, we’ve been behind every major swimwear innovation, from pioneering Lycra® swimsuits to developing the world’s first Fastskin Racing System®.
We’re passionate about swimming and inspiring people to swim; it’s what drives everything we do, from the products we make to how we make them.
Today we’re a truly global brand with offices around the world and products available in 177 countries. Speedo’s international headquarters are in Nottingham in the U.K.
Speedo is Part of the Family of Pentland Brands
In this exciting role you will be the main contact for customer interactions, providing every single customer with exceptional customer service driven by excellent product knowledge and providing product recommendations based on individual requirements.
You will develop and maintain excellent product knowledge using all training materials provided and actively acknowledge and approach customers, provide accurate product information in line with their feedback and use selling skills to maximise sales of appropriate products.
You will be required to unpack deliveries in line with procedures and replenish stock in line with guidelines and ensure that all customer service and returns policies are followed, ensuring that levels of merchandising and housekeeping are delivered to the highest standard at all times.
You will be actively aware of and ensure that all company policies and guidelines are adhered to and represent Speedo Brand Ambassador Standards at all times, ensuring all Health & Safety policies are complied with.
You will Attend all relevant training programs and meetings as and when required and carry out additional duties as and when necessary within the defined levels of responsibility for the role.
What you need to have
What we need to see in you
Helpful, friendly and professional
This overview gives you a feel for what you’ll be doing day to day but it’s not an A to Z.