• Senior Business Analyst (Commerce)

    Location UK-London, Finchley (Global Headquarters)
    Job ID
    Position Type
    Permanent Full-Time
    Information Technology
    Pentland Brands

    Pentland_Brands_Recruitment_Banner - icims


    Building a family of brands, for the world to love, generation after generation


    Pentland is the name behind some of the world’s best sports, outdoor and fashion brands.


    We own Berghaus, Canterbury of New Zealand, Speedo, Boxfresh, Ellesse, KangaROOS, Mitre, Prostar and Red or Dead. We are also the global licensee for Karen Millen and Ted Baker footwear, the UK licensee for Kickers, and are shareholders in other companies such as Endura, Hunter, Butterfly Twists, Heidi Klein and Tracksmith.


    We’re a third-generation, family-owned business – and we retain strong family values. We care about people, and that’s what drives our day-to-day work. Last year the Great Place to Work® Institute recognised Pentland Brands the 11th Best Workplace in the UK and the 16th Best Workplace in Europe. Our global headquarters is in the UK and we employ 2,000 people across 20 countries around the world.


    We believe that doing business the right way, with respect for people and the environment, is essential for ensuring our long-term sustainability - generation after generation. The Pentland values are at the heart of what we do and how we interact with the world around us.


    For further information, please visit www.pentland.com.


    Key Purpose of Job: 
    Work closely with all of Pentland Brands globally to deliver technology and business processes that enable the businesses to achieve their vision and strategies. The platforms which the Systems of Engagement (SoE) team are responsible for are those peripheral to our core SAP, PLM and WMS systems. You will delve into business processes, suggest continuous improvements and/or new initiatives that you will then design, build, test and deliver to the end-user. This is a multi-faceted role that has many opportunities to explore new applications whilst growing the core competency within SAP Commerce Cloud (Hybris). The Senior Business Analyst will advise, lead and mentor project teams through the project life cycle to deliver high standard solutions that address technological improvement, business process improvements and change management in their functional area. 

    • Provide an excellent support to the business in the day-to-day running of SAP Commerce Cloud (Hybris) and other platforms the team are responsible for. 
    • Supervising the implementation of changes to the Hybris system, including those which have a multi-brand and global impact. 
    • Ensuring a high-quality service and platform through coordinated, robust and multi-brand / global testing, and documentation. 
    • Involvement in the investigation and planning of training requirements for business users, and team members. 
    • Ensuring procedures related to identification, changes, testing, documentation, approval and communication of any modification to the system are followed. 

    Key stakeholders: 

    • Commercial and Customer Operations teams 
    • Digital team 
    • Vendors and partners who provide/support our applications (including onshore/offshore developers) 
    • Systems of Engagement team members 
    • Other IT stakeholders within the department 



     What you need to have

    • Extensive experience and knowledge of SAP Commerce Cloud (Hybris) modules – PCM, HAC, Back Office, Impex scripts, Smartedit etc. 
    • Experience of project planning and project management methods – experience with Agile delivery – experience with JIRA preferable 
    • Good understanding of the business drivers for which their application is providing support 
    • Ability to design and configure processes in SAP Commerce Cloud (Hybris) 
    • A good appreciation of the processes and issues in other application areas, especially where that area overlaps with their own. (e.g.: eCommerce, Salesforce Sales & Service, SAP) 
    • Ability to design integration with other systems (e.g. WMS, SAP, eCommerce, Salesforce etc.) from a Hybris functional perspective – not technical delivery of such integrations 
    • Designing detailed business and technical specifications for programming and other resources, both in house and 3rd party vendors/partners 
    • Ability to manage onshore and offshore development team to ensure on time delivery of system releases

    What we need to see in you

    • Demonstrate an understanding of digital business processes and detailed technical knowledge of the functional area of responsibility (Hybris) 
    • A good team contributor, working with the other members of the Systems of Engagement team to set up people and projects for success.  
    • Pro-active in approach and keen to suggest new and innovative solutions. 
    • A continuous improvement mind-set that spans people, processes, technologies and own self. 
    • Exceptionally well organised and able to prioritise, communicate and manage expectations with various levels of stakeholders. 
    • Able to work independently, with a confident, assertive and customer focussed outlook. 
    • Able to combine a flexible approach with a desire to “go the extra mile”. 
    • Committed to having a continuous improvement mind-set that spans people, processes, technologies and own self. 
    • Able to work with ambiguity and flexible to accommodate multiple changes in priority. 
    • Able to deliver quality work and to commit to and meet deadlines. 
    • Able to demonstrate positive attitude - go the extra mile, committed, willing to take on challenges and has a can-do mind-set. 
    • Able to demonstrate energy, drive, enthusiasm, determination and passion. 
    • Excellent communication skills, both oral and written, including ability to conduct formal and informal presentations and workshops with the ability to communicate across all levels of the business. 
    • Able to liaise & build relationships with people at all levels 
    • Willing to work in different time zones and travel when needed within projects.



     This overview gives you a feel for what you’ll be doing day to day but it’s not an A to Z.


     www.pentland.com                                     https://careers-pentland.icims.com/                                    



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