• Business Manager/EA to the COO

    Location UK-London, Finchley (Global Headquarters)
    Job ID
    2018-3325
    Position Type
    Permanent Full-Time
    Category/Function
    Exec office
    Brand
    Pentland Brands
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    Careers2

     

    Building a family of brands, for the world to love, generation after generation

     

    Pentland is the name behind some of the world’s best sports, outdoor and fashion brands.

     

    We own Berghaus, Canterbury of New Zealand, Speedo, Boxfresh, Ellesse, KangaROOS, Mitre, Prostar and Red or Dead. We are also the global licensee for Karen Millen and Ted Baker footwear, the UK licensee for Kickers, and are shareholders in other companies such as Endura, Hunter, Butterfly Twists, Heidi Klein and Tracksmith.

     

    We’re a third-generation, family-owned business – and we retain strong family values. We care about people, and that’s what drives our day-to-day work. Last year the Great Place to Work® Institute recognised Pentland Brands the 11th Best Workplace in the UK and the 16th Best Workplace in Europe. Our global headquarters is in the UK and we employ 2,000 people across 20 countries around the world.

     

    We believe that doing business the right way, with respect for people and the environment, is essential for ensuring our long-term sustainability - generation after generation. The Pentland values are at the heart of what we do and how we interact with the world around us.

     

    For further information, please visit www.pentland.com

     

    The Business Manager to the COO is a critically important role, enabling the COO to work most effectively with internal and external stakeholders and fulfil his commitments to our shareholders. This is not an administrative role; it is highly strategic and facilitative one that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. As the COO’s ‘trusted counsel’, the role requires a highly resourceful individual with strong emotional intelligence, self-motivation, and excellent communication skills.

     

    This role will play a key part in the functions that report into the COO ensuring they have a well-planned agenda for the year and it is tracked and managed. This a great development opportunity for an individual who  is looking to broaden their business understanding and commercial knowledge. This is a fast paced role so we are looking for someone who thirives in tis environment and is happy to step outside of their comfort zone to manage complex projects and stakeholders groups. 

     

    Business Manager responsibilities: 

    • Develop and maintain comprehensive knowledge of Pentland (specifically within the Consumer Central, Brands teams and other functions reporting to the COO), the external environment, stakeholders and projects
    • Define and track a measurable Consumer / Brand team’s plan for the year based on the one year plans and strategic team priorities. This includes the running of the Consumer Fourm meetings and tracking of the outcomes in between time together, and playing a planning and action tracking role for other key meetings such as the Active Exec meeting.
    • Ensure alignment among key stakeholders and facilitate communication across the leadership teams, ensuring key stakeholders are regularly kept informed on the progress of projects and initiatives.
    • Lead key projects as required and then hand them to the right business owners at appropriate time
    • Understand priorities, potential issues, sensitivities and key stakeholders/clients and practically apply this knowledge to support.
    • Identify areas of conflict for the COO to resolve or for areas of opportunity to be executed.
    • Co-ordination / Oversight of Exec level projects – primarily this is quality assurance and join up. However, in cases there will be a requirement to lead the work the infancy stages until it is appropriate to migrate into the business.
    • The role often is about ensuring alignment among key stakeholders and, when such alignment is absent, sharing this with the COO and recommending mitigating approaches. While this responsibility envisions deep understanding on a relatively limited number of projects, s/he would also need to understand the breadth of the projects within the COO’s purview. qualities in executing this dimension of the role.
    • Independent leadership of special COO-initiated projects. Whilst the vast majority of these projects will move to business owners later in the project some confidential or time sensitive issues may stay within the remit of the role
    • Proactive identification / anticipation of issues / opportunities for the COO. This responsibility involves elevating those issues about which the COO should be aware and framing/positioning ideas to resolve the problem/mitigate the risk. This is among the most challenging aspects of the job and will require the candidate to focus on the underlying interests of the parties working with the COO, understand their intentions, and creatively identify alternative means of handling pressing issues.
    • Work with PA to COO to create a COO plan both for the long term but also day-today support on tasks and being one step ahead e.g. running stakeholder tracking meetings
    • Preparation of presentations and reports, including collection and analysis of data and current external trends.
    • Provide information and content for the communications teams
    • Provide information and content for the team curating our bi-annual leadership events

     

     

                             What you need to have

    • Degree educated or equivalent 
    • Strong financial acumen
    • Proven experience in project management
    • Exceptional stakeholder management – both senior stakeholders and across a complex group
    • Previous work experience – ideally gained from a marketing, commercial or financial fields 
    • Excellent communication skills both written and oral
    • Strong evidence of business writing and numeracy skills
    • A keen interest in the FMCG & retail industry
    • Understanding of a multi-brand environment and an interest in the industry

                        What we need to see in you

    • Comfortable working on multiple horizons - being close to the day to day whilst able to think long-term
    • A one step ahead approach to what is coming next – anticipation
    • A strong networker / relationship manager
    • Detail orientated
    • Ability to flex style depending on the audience
    • Responsive to working in a changing environment – learns fast
    • Proactive and an independent worker
    • Emotional intelligence
    • Strong drive & passion
    • Highly motivated
    • Confident and resilient
    • Decisive
    • Ability to question, challenge and drive change
    • Passionate about Pentland brands, products and talent, driving collaboration across sites, brands and regions

     

     

     

     

     This overview gives you a feel for what you’ll be doing day to day but it’s not an A to Z.

     

     www.pentland.com                                     https://careers-pentland.icims.com/                                    

     

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